Privacy Policy

ABR Auto / Privacy Policy

Last updated: September 14, 2026.

ABR Auto respects your privacy. This policy explains how we handle personal information when you browse abrauto.ca, contact us, request automotive service, use the Tire Finder or join our email list.

Google Calendar booking connection

ABR Booking Calendar connects a calendar owned by an authorized ABR Auto administrator to the website. The integration reads the selected calendar’s identifier and ownership permissions, and reads, creates, updates or removes booking events to synchronize service appointments. Customer names, phone numbers, vehicle and service details, submitted notes, appointment times and booking status may be copied to Google Calendar for staff scheduling. Google processes this information as the calendar service provider. Customers are not added as event attendees.

This integration uses Google Calendar information only for booking synchronization. OAuth credentials are stored encrypted in the website database; event identifiers and delivery records are also retained there. Disconnecting the website removes its saved access and refresh tokens and stops synchronization, while existing calendar events and website booking records remain until separately deleted. The administrator can also revoke access in their Google Account. For requests concerning booking information, contact the Privacy Officer listed below.

Information we collect

Depending on how you use the website, we may collect your name, email address, phone number, vehicle details, requested service, selected tire information, preferred timing and the message you send. The website and its service providers may also process technical information such as IP address, browser or device information, pages viewed, security events and cookies.

How we use information

We use information to respond to inquiries, review and schedule service requests, prepare for vehicle inspections or tire installation, communicate about an appointment, maintain business records, protect the website from spam or abuse, understand website performance and meet legal or accounting obligations.

Cookies and service providers

WordPress hosting, form delivery, email, security, analytics and other website providers may process information on our behalf. Their processing may be governed by their own terms. See our Cookie Policy for more information about cookies and browser controls.

Consent, retention and security

We collect information you choose to submit and use cookies or similar technologies where permitted. We keep information only as long as reasonably needed for service, business, legal, tax, warranty, fraud-prevention or security purposes. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

Your privacy rights

You may contact us to ask about personal information associated with you, request access or correction, withdraw consent where applicable, or make another privacy request. Some information may need to be retained when required by law or for legitimate business records.

Privacy Officer

The person responsible for the protection of personal information at ABR Auto can be reached at info@abrauto.ca or 438-926-9602. Please write “Privacy request” in the subject line when using email.

We may update this policy when our services, website or legal obligations change.